Telcos

Get to know your customers better and achieve greater loyalty through a better and more optimal service thanks to Artificial Intelligence (AI).

Improve each phase along the value chain

Artificial Intelligence (AI) and Big Data (BD) helpTelcosto better manage their databases. Automatically, technology helps them know their customers more and better, the relationship they have with their products and services, but also their needs and aspirations. This impacts increased sales, as well as customer loyalty and retention.

The predictive maintenance of your infrastructures using these technologies is based, both on historical and real-time data collected by sensors (IoT) that produce large amounts of data in real time and are sent to a database that is subsequently analyzed.

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Telcos

Improve your relationship with your client, optimize costs and guarantee demand

360º Customer

360º Customer

  • Understanding the potential of offering new products
  • Improving the customer experience
  • Reduction of customer turnover
  • Reduction of incidents/customer service improvement

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Optimization

Optimization

  • To forecast capacity and demand more quickly and accurately
  • Implementation of values-based network capacity planning
  • Operational efficiency improvement
  • Preventive maintenance

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Let's talk?


We like to listen, ask, talk and understand

Tel: [+34] 902 58 55 64
email: contacto@elternativa.com

Barcelona

Ferrocarrils Catalans, 117-119, 2ª Pl Desp. 13,
08940 Cornellà de LLobregat, Spain

Madrid

Gran Vía, 6, 4ª planta
28013 Madrid, España